PRIVACY
POLICY
Toolbox AI Solutions LLC — Effective Date: 6/17/26
Toolbox AI Solutions LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including specific disclosures related to SMS/text messaging communications. By using our website at toolboxsolutions.ai (the "Site") or otherwise interacting with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to communicate with prospective and existing clients. Specifically, we may collect:
- Name
- Phone number
- Business name
We do not collect any other categories of personal information through the Site or our SMS program at this time.
2. How We Collect Information
We collect this information when you:
- Submit a form on our “Contact Us” page at toolboxsolutions.ai
- Send us a direct text message to opt in to SMS communications
- Otherwise voluntarily provide it to us, such as by phone or email
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries from prospective and existing clients
- Communicate with you about our services via phone, email, or SMS text message
- Maintain records of our client relationships within our customer relationship management (CRM) platform
- Comply with legal obligations
4. SMS / Text Messaging Program
This section contains disclosures specific to our text messaging program, as required under applicable law and wireless carrier guidelines (including the Telephone Consumer Protection Act and CTIA guidelines).
Program Description: Our SMS program is used solely to communicate with prospective and existing clients who have already engaged with us—for example, to follow up on an inquiry, answer questions about our services, or coordinate next steps. We do not use SMS for unsolicited advertising to individuals who have not first engaged with us.
Consent / Opt-In: You opt in to receive SMS messages from us by (a) sending a direct text message to our business phone number, or (b) submitting your phone number through the “Contact Us” form on our Site. By opting in, you consent to receive text messages from Toolbox AI Solutions LLC related to your inquiry and our services.
No Purchase Necessary: Consent to receive SMS messages is not a condition of purchasing any goods or services.
Message Frequency: Message frequency varies based on your interactions with us.
Message and Data Rates: Message and data rates may apply. Charges will vary depending on your mobile carrier and plan.
Opt-Out: You may opt out of receiving SMS messages from us at any time by replying STOP to any text message you receive from us. After you send STOP, we will send you a one-time confirmation message, and you will not receive further SMS messages from us unless you opt in again.
Help: For assistance, reply HELP to any message, or contact us directly at hello@toolboxsolutions.ai or 707-210-1299.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Sharing of SMS Data: We do not share mobile opt-in information or phone numbers collected through our SMS program with third parties for their own marketing purposes. Your phone number and related information are used only to facilitate communication with you and are stored in our customer relationship management platform, GoHighLevel, for that purpose.
5. Third-Party Service Providers
We use GoHighLevel as our customer relationship management (CRM) platform to store and manage client contact information, including names, phone numbers, business names, and SMS communications. GoHighLevel processes this information on our behalf and is subject to its own privacy and security practices. We do not use any other third-party tools to collect personal information through the Site.
6. How We Protect Your Information
We take reasonable administrative and technical measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain the personal information described in this Policy for as long as necessary to fulfill the purposes outlined above, or as required by law, after which it will be securely deleted or de-identified.
8. Your Choices and Rights
You may:
- Opt out of SMS communications at any time by replying STOP
- Request that we delete the personal information we hold about you
- Request a copy of the personal information we hold about you
- Contact us with any questions about this Privacy Policy
To exercise any of these rights, contact us using the information in Section 11 below.
9. Children’s Privacy
Our Site and SMS program are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our Site or SMS program after changes are posted constitutes your acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or our SMS program, you may contact us at:
Toolbox AI Solutions LLC
PO Box 155
Sebastopol, CA 95473
Email:
hello@toolboxsolutions.ai
Phone: 707-210-1299
Website:
toolboxsolutions.ai